Just when I thought customer service was a thing of the past, I visited Pier1 Imports today. The associate greeted me, and offered to help me find my items. Later, when it was time to check-out, he noticed that I was standing in line and quickly came to open the next register. Luckily, I had one of those satisfaction surveys on my receipt, which I intend to take to compliment them on their service.
Speaking of amazing help, Earthbound Farms Organic Salad Brands treated a follower really well! She bought a containter of arugula, but noticed it was a mixture of greens. She wrote an email to inform them of the mistake, and they promptly appologized and sent her coupons for their products. Way to appease the consumer Earthbound Farms.
Now that's what I call service!
Until I shop Again,
The Customer Service Spy
Twitter.com @TheSpyShopper
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